RyM – NOS SERVICES EN HISTOIRE [EPISODE 1]

RyM - Our history services [EPISODE 1]

Use case of a RyM "First Exploration" study

Discover the story of Jean who starts a new adventure: developing his innovation idea!

jean1-etudes-usages-RyM

After a career in engineering and since several months, Jean has been working on an idea for an innovative product.Today, he finally gets his patent and everything accelerates !

jean2-etudes-usages-RyM

To develop a prototype, Jean is looking for funding: financial support, subsidies,... and soon realises that he will not have all the necessary funds.

jean3-etudes-usages-RyM

Following this, Jean met his banker and presented his project. Unfortunately, the banker could not grant him a loan unless he was sure of the potential of his project. de son projet. Jean leaves this meeting very disappointed.

jean4-etudes-usages-RyM

Jean does not lose and searches on the internet for study solutions. He finds the Reach your Market service which seems to meet his expectations and books a slot with a RyM expert.

The following week, Jean met Juliette, a RyM expert, who asked him about his uncertainties and presented him "First Exploration" offer that best met his needs and budget. Jean is convinced and launches into the RyM adventure.

jean6-etudes-usages-RyM

Once the quotation is signed, the project of Jean is presented to a targeted community of usersFor several days, they share their reactions and opinions directly from their smartphone.

jean7-etudes-usages-RyM

During the data collection and while waiting for the results, Jean can go on with his "to-do-list" (administrative tasks, prototyping appointments, ...).

A week later, Jean recevied the resultats of his study. He learned about the motivations and obstacles of his future users and was relieved to discover thathis innovation had 75.8% chance of success !

jean9-etudes-usages-RyM

Now that Jean has proof that of the potential os his project, he returns to his banker. He is now convinced and grants hime the loan needed to pursue his project to prototype it.

Would you also like to experience the RyM adventure to boost your innovation project?

Benefit from an innovation support service, within a controlled timeframe and budget, to maximise the chances of success of your innovative product or service.

RyM – NOS SERVICES EN HISTOIRE [EPISODE 2]

RyM - Our history services [EPISODE 2]

Use case of a RyM "Usage Check" study

Discover the story of Sophie & Thibault, managers of the marketing and innovation department of Solutech, a fast-growing SME, who want to meet the needs of their market by developing a new product!

Thanks to its R&D activities, Solutech benefits from the Innovation Tax Credit (CII), an indirect aid from the State that covers part of their expenses, which greatly helps Sophie and Thibault in managing their projects.

From some time now,they have been observing evolutions in their market of connected solutions. They are particularly concerned by the new behaviours of their users and by the new expectations they express in their satisfaction surveys.

No time to lose, Sophie and Thibault take charge and organise several creative sessions. An idea for a new product emerges: smart shoes connected to a health application.

Sophie and Thibault soon realised that they needed to carry out a study to confirm the potential of their idea. Sophie then remembers the Reach your Market study service that was presented to her at a trade event last month.

Le lendemain, Sophie contacte le service RyM to make an appointment and an expert replies. This was an opportunity for her to start explaining her innovative project, her study needs and her uncertainties.

Two days later, Thibault and Sophie met Juliette from the RyM team, who advised them on a "Usage Check" study that was particularly well adapted to their situation. Convinced by the methdology and the operational results, they decided to launch into the adventure.

The following week, the RyM team mobilised to recruit future users of the innovation. Once their eligibility has been validated, the participants express themselves and discuss about the project through the questions they are asked on the yoomaneo application.

Once the data collection is completed the RyM experts look at each of the analysis aspects (Evaluation of acceptability, emotional compatibility and the different functions of the innovation) and formulate improvement recommendations..

Four weeks after the start of the study, a complete turnkey deliverable was presented to Sophie and Thibault who were reassured by the 84% chance of success of their innovation. The bonus? They will be able to decalre the costs of their RyM study in their CII.

Would you also like to experience the RyM adventure to boost your innovation project?

Benefit from an innovation support service, within a controlled timeframe and budget, to maximise the chances of success of your innovative product or service.

J’ai un projet innovant : quelles études choisir ?

I am working on an innovative project: which study should I choose to ensure its potential?

Innovation_quelles_etude_choisir_RyM

Author: Syrine Cassagne

Webmarketing manager - Ixiade 

STUDY | Reading time: 7 min

Chaque démarche d’innovation comporte son lot d’incertitudes et de risques, et le parcours d’innovation est généralement semé d’embûches, que vous soyez une start-up ou un grand groupe. Telles des boussoles, les études permettent d’orienter les prises de décision et de guider votre stratégie pour optimiser votre proposition de valeur. De plus, la partie relative aux études dans vos montages de projets et demandes de financements est celle qui va susciter le plus d’intérêt de la part de vos potentiels investisseurs et partenaires qui misent sur le succès de votre projet. Parfois négligées au détriment des spécifications techniques, les études sont néanmoins très demandées par les organismes publics ou privés tels que la Bpi ou les fonds d’investissement et sont décisives pour l’obtention de financements mais aussi pour la poursuite de votre projet.

Malgré le caractère connu et populaire de ce terme en marketing, le monde des « études » est plus obscur qu’il n’y paraît et il n’est pas toujours évident de s’y retrouver parmi tous les sens et méthodologies qui peuvent y être associés. C’est pourquoi, dans cet article, nous allons décortiquer pour vous les grandes familles d’études qui existent et vous donner des clés de compréhension pour vous guider vers l’approche la plus adaptée à vos besoins.

Market studies vs. usage studies

Market Study"  is probably the most commonly used but often misunderstood term. The purpose of a market study is to gain a better understanding of the market and the environment into which your new product or service will be integrated. In a macro-economic way, market studies investigate the environment from different angles, using different methodologies such as:
  • PORTER's five forces which makes it possible to assess the competitive intensity of the market by distributing the power of negotiation between the various stakeholders such as customers, substitute products, new entrants and suppliers (some add a sixth force relating to the influence of the state).
  • The competitive benchmark, which is relatively well known and unavoidable, makes it possible to identify the competitors, which is particularly interesting for determining one's marketing position, for example.
  • PESTEL analysis (Political, Economic, Sociological, Technological, Ecological and Legal) to identify opportunities and threats in the company's macroeconomic and sectoral environment.
  • SWOT analysis (FFOM in french) which classifies the opportunities and threats of the market as well as its own strengths and weaknesses in order to build virtuous combinations and identify key success factors.
These approaches are interesting in the launch phase, to identify the market, supply and demand, and are perfectly suited to products or services for which the markets are existing (which is less the case in an innovation process). With mainly information research work, the weakness of these "market studies" is that they do not directly involve future users.
This is the main difference between "market studies" and usage studies" which objective is to evaluate the way your targets perceive your innovative product or service and could adopt it. Usage studies are part of UX (User Experience) approaches and are the key to evaluating the true market potential of your solution. The interest in usage studies is all the more growing as the wrong apprehension of users is one of the main causes of failure in innovation. Usage studies can involve two main scientifically validated methodologies:
  • The assessment of acceptability, which allows to understand the ability of users to imagine themselves using the innovative solution by looking at four levels of analysis (adequacy of the innovation to the know-how, practices, identity and environment of the user)
  • The assessment of desirability, which allows to evaluate the emotional compatibility between innovation and users by comparing the expected emotions to those actually felt.
These methodologies, in addition to providing you with a key indicator of your chances of success in the marketplace, are fundamental to helping you close the gap between the attitudes and behaviors of your targets. By analyzing the envisaged uses, these methodologies also allow you to identify the motivations of your users, the obstacles to be overcome and the conditions for success to guide your development and commercialization strategies. In practice, it is therefore necessary to directly involve the potential users of your solution and to collect data directly from them. To do this, there are two possible approaches, qualitative and quantitative, to be favored according to the objectives pursued.

Qualitative studies vs. quantitative studies

Qualitative studies allow to obtain rich data on the opinions and perceptions of users, thanks to open-ended questioning and discourse analysis. In practice, the most traditional methods of collecting data for this type of study are individual interviews or focus groups. With Reach your Market, we also use an innovative data collection method: online user communities, through our yoomaneo platform. In addition to offering the flexibility of digital data collection, the interest of this solution is to mix individual and collective data collection techniques by offering the possibility for users to express themselves individually and then interact with the other participants.It is this double approach that allows us to collect particularly rich and unbiased data.

When conducting quantitative studies, the objective is to measure and quantify the opinions of users auprès d’un large panel de participants, représentatif de la cible visée. Grâce aux analyses statistiques, les études quantitatives permettent de mesurer plus finement certains points, de modéliser des données, de confirmer les résultats d’une étude qualitative préalable ou de déterminer quelles sont et comment se forment les préférences des utilisateurs. En pratique, les questionnaires en ligne sont le mode de collecte le plus adapté puisqu’ils permettent de poser rapidement un certain nombre de questions fermées ou à choix multiples et qu’ils peuvent être complétés par les utilisateurs à tout moment.

Le tableau comparatif ci-dessous reprend les grandes différences (en termes de méthodologie et de résultats) entre les études qualitatives et les études quantitatives proposées dans notre service Reach your Market.

Our models for rapid and robust usage studies

Reach your Market offers three study models for different use cases. Whether you are a project leader or a large group, we accompany your innovation towards success whatever its stage of development with the most appropriate solution among:
  • "First Exploration", a qualitative study model that allows to explore the spontaneous interest for your innovative product or service among our user communities and understand the motivations and obstacles of your targets as well as the conditions for the success of your innovation. Thanks to this study model, you will obtain in a few days a deliverable of results with operational recommendations for the continuation of your project.
  • "Usage Check", another qualitative study model that allows to evaluate the acceptability and desirability of your innovation among its targets (BtoB as well as BtoC) and also the different functions / characteristics of your innovation.. Within 4 to 6 weeks, you will receive a complete, interactive and turnkey deliverable as well as personalised recommendations on strategic and operational aspects to maximise your project's chances of success.
  • "Quanti Validation", a quantitative study model that allows you to measure the opinions of your users and ensure that your innovation makes sense to a large panel of respondents. Within a few weeks, you will also obtain an interactive deliverable of results to guide you in the next steps of your project and in your decision making.
Without claiming to be exhaustive, this article aims to give you the keys to understanding the different types of study that exist. Your choice of one type of study or another may be guided by the stage of progress of your project, its technical complexity, the profile of your targets and, of course, your objectives: convincing partners, exploring a new market, which innovative project is the most successful among a portfolio of projects, preparing the market launch of your innovation, preparing your commercialisation and marketing strategies, validating the potential of a prototype...etc. Quel que soit l’objectif poursuivi, notre équipe reste bien entendu à votre disposition pour échanger sur vos projets d’innovation en cours ou à venir !

Conduct a study now with Reach your Market

Benefit from a high-performance innovation support service within a controlled timeframe and budget, to maximise your project's chances of success.

Une étude d’usage RyM, au service d’un projet qui facilite la distribution des fils électriques

Une étude d'usage RyM, au service d'un projet qui facilite la distribution de fils électriques !

"I think the RyM service is really innovative, especially with regard to the assessment of emotional perceptions. It's an analysis that only you offer, so you bring us something that others don't have." 

Thibault SIMON, Design Lab Assistant Manager, NEXANS 

RyM support in 3 words: Personalised • Aesthetic • Innovative

I would say "personalised" car au moment de la formalisation de la vidéo de concept, il y a eu pas mal d’échanges entre nous et nous avons obtenu a video and a support that were both collaborative and tailor-made. "Aesthetic" because I find that the visuals of the deliverable really help to understand the results of the study and the areas of work and improvement. This is often something that is put aside a little bit, but in the end it is very important to make the results more accessible for the client, with facilitating visual elements.To complete I also very much appreciated the presentation, which went into great detail and explained each point of the deliverable in a precise manner. This again ties in with the visual aspect of the deliverable, which really makes it easy to follow and understand. And finally "Innovative", notamment sur tout l’aspect lié à l’évaluation des perceptions émotionnelles. En effet, avec cette méthodologie, nous avons quelque chose avec vous que les autres n’ont pas.

Origins of the project: This innovative project dates back to early 2021. After the presentation of several ambitious projects to the COMEX, the idea here was to return to more familiar and traditional lines of innovation for us, particularly in terms of packaging... We therefore focused on issues relating to electrical wires and their unwinding. Today, it is important to know that wire is a product that has little added value and is still very price-oriented: the challenge was great. So we started making models, drawings, and then we made a first functional prototypeAt the time, we were already working with your Ixiade team on other projects, so we chose to experiment your Reach your Market service on this project.

Issue: Our objective was to compléter les résultats de nos quantitative studies par votre étude qualitative, to get a clearer picture of the market and to be more confident about the direction we should take in the future. On this project, which was already at an advanced stage of the process, what really interested us was to be able to compare and couple your results with the quantitative results obtained earlier. We were really looking to go further than our traditional studies in order to add value and support the project particularly to convince internally and avoid certain pitfalls linked to the lack of concrete field feedback.

Benefits: Overall, this study has allowed us to better understand the perceptions and general feelings of our users sur le prototype. Je dirais aussi que, comme une sorte de focus group, l’étude a mis en lumière des éventuelles failles du produits et les points qui seraient compliqués pour nos cibles. It allowed us to understand what things we wouldn't necessarily have thought of. And above all, it is the emotional aspect that I found very interesting, to know what emotions they feel, and then, thanks to the associated guidelines, to make the emotions vary and improve the results that we obtain. Moreover, I found that having access to the verbatim was very interesting because they allow us to have real perspectives on the current project but also to anticipate some feedback for future projects, to avoid some mistakes or to improve our results in the next studies. The study also confirmed some of the points we were already aware of and gave a suite logique au projet avec une collaboration au niveau design to develop a new version.

You can also maximize your innovation's chances of success by assessing its market potential!

Grâce à RyM, un projet d’objet connecté confirme ses chances de succès

Grâce à RyM, un projet d'objet connecté confirme ses chances de succès !

"The RyM study is now an essential step. The objective is to be able to present our business case for a country to the COMEX for each project, backed up by the results of the RyM study, in order to have a real GO."

Julien BRIN, Innovation manager, NEXANS 

RyM support in 3 words: Efficient - Fast - Qualitative

The three keywords mentioned are of course linked. I say efficient et rapide, because in 4 to 6 weeks, we had the results, so it's very interesting in our process! And finally it is very qualitative and pictorials with clear documents, with the possibility to have them in English (which is a real plus for us).

Origins of the project: This project strarted at the end of 2020. It was born out of an internal reflection on the various connected applications in the sector. In addition, we had the opportunity to discuss with some electricians and problems of identification of circuits were highlighted by them..

Issue: At this stage, we had collected some quantitative feedback from the field through various sources. But following the presentation of our "business case", the feedback was varied... Nous n’avions pas suffisamment de données concernant le potentiel de marché de ce projet innovant, especially in a field that was considered to be relatively specialised by the Management. In view of this, there was need to increase the number of sources and data and to deepen the results through a qualitative study. s’est fait ressentir. C’est pourquoi nous avons fait appel au service Reach your Market. Nous devions apporter plus de robustesse au projet et nous étions intéressés par le fait de pouvoir validate our concept par des méthodologies comme l’évaluation de l’acceptabilité et de la désirabilité. We were also in a "learn & test" phase on different user testing solutions with different partners, so the integration of RyM in this framework was a perfect fit.

Benefits: Dans le cadre de ce projet, l’évaluation de l’acceptabilité a permis de valider le potentiel de notre solution. L’étude, nous a confortés et a permis également de confirmed the interest of our potential customers for the solution. Finally, it provided us with concrete areas for improvement particularly in terms of our communication. What differentiated RyM's support was the precision of the analyses, particularly with the criteria for evaluating the acceptability of the project. And another real point of differentiation of this solution is the evaluation of desirability. Moreover, in terms of information sources, verbatims and ease of reading and use the report provided, it is great and qualitative !

More generally, what is interesting about RyM is that we had visibility on potential performance, thanks to the percentage of chances of success. This percentage is good indicator to show effectively, in one sense, if we have a good idea but need to rework on certain critieria or if, in another sense, we need to redirect or stop a project. This really help us ! What I find particularly relevant is the "negative" feedback. It is precisely a qualitative study that brings up negative feedback that can really helps us move forward. The study thus market it possible to recalibrate the feedback from the field and to guide decision-making for the next stage of the project, such as developing a version 2.0 for example. And, indeed, either the brakes to be removed and really linked to the product and its functionalities, or they are more linked to communication aspects or emotional perceptions. In any case, the RyM study is now an essential step. The objective is to be able, for each project, to present our business case for a country to the COMEX, reinforced by the results of the RyM study, to have a real GO!

You can also maximize your innovation's chances of success by assessing its market potential!

RyM supports a modular shelter project producing green energy

RyM accompagne un projet d’abri modulable produisant de l’énergie verte.

"The RyM study allowed us to get real opinions from our future prospects thanks to an interesting scientific approach. We will use the results for our future communication as well as the report for our commercial approaches, especially with partners and promoters."

Jean-Marc LALANE, CEO MONKILOWATT

RyM support in 3 words: Professionalism • Spirit of synthesis • Clarity and quality of the deliverable

Origins of the project: We have been in the energy business for many years and have some experience. We have developed this innovative solution in order to meet an unsatisfied need, neither in the field of shelters / living bases, nor in the field of energy production. In addition, we wanted to develop a solution that would be more beneficial to the environment but also to the safety and comfort of the users. 

Issue: Our concept is operational and the main challenge for us was to reach our target markets and start the sales phase. Dans un premier temps, nous souhaitions adresser le secteur de l’événementiel mais avec la crise du Covid nous avons dû repositionner notre innovation sur de nouveaux marchés (construction, bâtiment, …) et repenser les usages. Ainsi, dans le cadre de notre développement, il était important pour nous de connaître les avis de nos prospects et futurs clients sur leur capacité à intégrer un nouveau produit comme le nôtre et dans quelles conditions (price, technical and other ...)

Benefits: Theétude Reach your Market confirmed what we felt thanks to an raisonnement et une approche scientifique intéressante. Et lorsque nous allons communiquer sur notre concept, nous utiliserons des mots-clés et arguments qui ressortent de l’étude. De plus, le livrable est clairement un outil que l’on peut réutiliser dans de futures démarches commerciales ou encore pour convaincre des partenaires. Par exemple, pour les sociétés qui pourraient louer potentiellement nos produits, ce serait intéressant de leur partager les résultats RyM.

You can also maximize your innovation's chances of success by assessing its market potential!

Un projet de réseau de distribution Internet est soumis à l’évaluation des communautés yoomaneo

An internet distribution project is submitted to the evaluation of yoomaneo communities

"The team helped us link our vision with the field realities by providing advices that allowed us to consider the future of this project more confidently with the required adjustments. A big thank you to the three communities of Yoomaneo, who guided us on this path full of pitfalls!"

Dominique MASSE and Frédéric DORSCHNER, SCHNEIDER ELECTRIC

RyM support in 3 words: Expert • Strategic • Operational

Origins of the project: Schneider Electric has been working for many years on connected technologies with the ambition to propose new offers of "connected electricity" on the residential market. It is in this context that an internal project team has been set up to define the solution of tomorrow.

Issue: We wanted to be accompanied upstream on this project by Ixiade experts pour conceptualiser une proposition de valeur innovante et déterminer son positionnement. Une fois l’offre définie, il était essentiel pour nous de la test it with our future users. The objective of this study was to validate our offer on three distinct targets of the residential market and to déterminer si les usages que nous avions projetés reflétaient bien ceux que les utilisateurs envisageaient

Benefits: The digital platform on which the study was conducted among our three targets, yoomaneo , was very effective in collecting perceptions about our offer. The richness of the content and the deliverable that was shared with us allowed us to give a new orientation to the project with a much more strategic dimension and a much stronger positioning of the project in the company's activities.

You can also maximize your innovation's chances of success by assessing its market potential!

en_GB